Kickstart Your Career, Improve Your Skills, and Grow Your Knowledge Today

Beginning a professional career is one of the most exciting times of your life. Unfortunately we don’t know what we don’t know about some important skills that help us get off to a smooth start. This eLearning Library shortens the learning curve.

You only have one chance to make a first impression! This section guides you to understand the expectations of your organization and how to “show up” appropriately – from wardrobe to attitude to having a heap of healthy respect for others as you engage with the team.

Dress for Success

Chad and Janelle need to get ready for a day in an office with a business casual dress code. Business casual is classy and fashionable, so do your best to help Janelle and Chad fit in with their coworkers.

Professional Wardrobe

When you look good and feel good, you have a better chance of making a great first impression at your new job.

Individual/Organizational Expectations

Everything started great on the first day of the job I accepted after graduation. I met my coworkers, set up my desk, and even wrote a few emails, all before lunch. Then my boss called me into her office. We chatted, talked about my schooling and degree, and then she asked me to spend the rest of my day purging an old filing cabinet. I laughed at what I thought was a joke. She didn't even crack a smile as she led me to the location of the old filing cabinet. I had expected to use the skills I spent four years learning. My expectations were wrong.

Learn good time management and how to establish good working habits in this section.

Time Management

This course will provide strategies for effective time management. You will learn how to manage your time, how to avoid wasting time, and about the importance of managing a proper work schedule.

Good Habits for Productivity

Whether you're the CEO of a Fortune 500 company or a new graduate entering the professional world for the first time, learning how to manage your time is essential to business and personal success.

Minimizing Distractions

Distractions are unavoidable in the workplace. In this course you will find some tips to help you deal with constant interruption in the modern workplace.

Your ability to effectively communicate with others has a tremendous impact on your success. This includes face-to-face, email, phone, and other forms of contact. This section covers tips and tricks to be a good communicator in a variety of scenarios.

Communication Channels

This eLearning course will dive into common methods of communication at work. While you may use your phone, email, or direct messaging in your personal life, the rules change when talking to your coworkers.

Crafting Messages

The writing you’ll do at work needs to be brief and detailed. The best approach to crafting effective messages is to practice a rhetorical approach to writing.

Formal/Informal Communication

There are two types of communication that we use to interact with others - formal and informal. Let's explore some qualities and examples of each, as applied to written communication!

Communication Styles

In this course you will learn that understanding communication styles, what they mean, how to use them, and how they help you communicate clearly will reduce stress and increase your relationships and productivity.

Understand your role and expectations before you attend a meeting, and participate accordingly. This section includes content related to understanding the various types of meetings, how to show up prepared, and the importance of taking good notes.

Meeting Etiquette

As a relatively new professional, you've likely been to a few meetings already. If you're anything like me, that word—meeting—can conjure up some less than fond memories. Family meetings, student council meetings, morning meetings at your first part-time job in high school. You were rarely asked for input, expected to look pleased to be there, and counting down the minutes until you were free again.​

Effective Note-taking

Having effective note-taking skills is essential because our short-term memory is very limited. Effective note taking actively works to enhance your learning experience including your memory retention and understanding.

Recognize when to speak… and more importantly, when to LISTEN! Know your audience and how to manage conflict and stress, in order to build stronger relationships in the workplace. Avoid political missteps at work, and apologize accordingly when necessary.

Effective Listening

This course will introduce a framework for listening effectively, including things that aren't being said, and will identify common challenges you will likely face as you work with others.

Responding to Conflict

This course provides tips and tactics for addressing and dealing with conflict in a productive, healthy way.


Owning up to your mistakes is a pivotal moment in any career. When and how you apologize will strongly affect your relationships in the workplace.

Leadership Styles

In this course you will learn that you need to understand that leaders use many different styles, and the more you know about your leader's style, the better working relationship you’ll be able to curate over time.

Responding to Stress

Juggling brand new deadlines and expectations is difficult and that's ok. This guide can help you acknowledge and navigate workplace stress.

As a new professional, establishing a strong network of peers and/or having a mentor will help you immensely. Content reviews the importance of mentors in personal growth, and tips for effectively building your professional network.

Professional Mentors

In this course, you will be learning about the importance of mentorship.

Networking Styles

Navigating the world of networking can be scary, but this quiz will give you a networking personality type and a list of pros and cons.


In this simulation you will choose an area in which to improve your career, and then conduct a number of conversations with other professionals at a networking get together.

Have an idea you want to share, or looking to exert some influence? Understanding channels of influence and how to create a presentation and position your ideas will help you get there.

Change & Influence

This course will introduce you to change and influence in the workplace. You will be learning how developing a personal vision and strategy to present your thoughts can be beneficial as you grow in your professional role.

Decision Making

In the professional arena, decision making is recognized as an essential skill for good work performance and management.

Creating a Presentation

In order to create an effective presentation, you need to keep your audience engaged enough to care about the information being presented—but this can be a challenge because the average human attention span is only eight seconds long.

Presentation Checklist

Sometimes, whether we like it or not, we'll be confronted with a situation that requires public speaking. By taking the right steps to prepare yourself, you can take all the pressure out of a presentation.

Channels of Influence

In this course you will learn there are different ways that you can influence someone, or a situation, and the varying types of influence are called channels of influence.

Learn the importance of establishing your own “brand” and how to do so. Topics include the value of knowing and expressing your brand, and tips for creating a brief “elevator pitch” to quickly promote yourself.

Creating Your Elevator Pitch

Say you get into the elevator Monday morning and just so happened to be riding with the Regional Director. They ask you a question. How can you answer effectively before reaching your floor?