Problem Solving/Root Cause Analysis – Workshop



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Most of us solve simple problems on the fly, but what if the problem is more complex or impacts multiple people/departments? This workshop reviews an established methodology for determining root cause and solving even the most challenging problems. In this session, participants will:

  • Recall and describe each step of the Define-Measure-Analyze-Improve-Control (DMAIC) problem-solving model
  • Apply the DMAIC problem-solving model
  • Recognize common problem-solving tools
  • Create a process failure modes and effects analysis (FMEA)

Additional information


Thursday, May 19, 2022 Session, Tuesday, May 24, 2022 Session, Thursday, June 2, 2022 Session, Tuesday, June 7, 2022 Session