Kickstart Your Career, Improve Your Skills, and Grow Your Knowledge Today

Beginning a professional career is one of the most exciting times of your life. Unfortunately we don’t know what we don’t know about some important skills that help us get off to a smooth start. This eLearning Library shortens the learning curve.

Leadership Fundamentals

Leading is complex. We have created a comprehensive library of leadership development topics that help new and emerging leaders build knowledge and skills through a self paced, on-demand series of interactive eLearning courses that shorten the learning curve.

Awareness of Self and Others

Included with KNOWLEDGE level membership.

Better understanding yourself and the role of a leader is the first key to overall success.

  • Role of a Leader
  • Basic Leadership Traits
  • Leadership Styles
  • Developing Self-Awareness
  • Effective Communication
  • Effective Listening
  • Emotional Intelligence
  • Building Trust and Credibility

Leading Individuals

Included with KNOWLEDGE level membership.

Developing your ability to lead individuals is a critical skill for all leaders.

  • Performance Management Overview
  • Motivating Employees
  • Coaching and Feedback
  • Mentorship
  • Managing Ineffective Performers
  • Performance Reviews
  • Time Management and Delegation
  • Multitasking

Leading Teams

Included with KNOWLEDGE level membership.

Maintaining team balance and motivation will help you get the most from your team.

  • Cultural Sensitivities
  • Inclusive Leadership
  • Multigenerational Workforce
  • Collaboration
  • Conflict Resolution
  • Developing Your Team
  • Problem Solving
  • Holding Your Team Accountable
  • Team Building and Managing Dysfunction
  • Project Management Foundations

Operational Skill-Building

Included with KNOWLEDGE level membership.

Planning and aligning maximizes success for yourself, the people you lead, and the organization.

  • Mission, Vision, and Values
  • Balanced Scorecard
  • Annual Planning
  • Building a Budget
  • Political Savvy
  • Adaptability
  • Assessing Leadership Readiness
  • Your Leadership Story

Ongoing Development

Included with KNOWLEDGE level membership.

Developing leadership skills is a lifetime commitment.

  • Leadership Strategies for Women
  • Integrity
  • Stress Management
  • Thinking and Acting Strategically
  • Behavioral Interviewing
  • Cultivating Thought Leadership
  • Change and Influence

Environmental Safety

Included with KNOWLEDGE level membership.

Nowadays, it’s required that businesses take the damage they cause to the environment seriously, and that’s why employees needs you to help them protect the environment for all of us. In fact, by maintaining the required standards, employees can help significantly reduce any negative environmental impact caused by your industry and avoid possible fines from OSHA.

  • Sustainable Materials Management (Recycling/Zero Landfill)
  • Spills and Spill Response
  • Hazardous Waste
  • Stormwater Pollution Prevention Plan (SWPPP)

Warehouse and Equipment Safety

Included with KNOWLEDGE level membership.

There’s no denying it: warehouse work can be hazardous. But by taking the right precautions and staying up to date on our safety training we can significantly reduce the risk of serious injury on the job—or worse. Not only that, these courses can make it even easier for employees to stay certified and on the job.

  • Signs and Tags
  • Machine Guarding
  • Electrical Hazards for Unqualified Employees
  • LOTO Affected
  • LOTO Authorized
  • Powered Equipment
  • Non-Powered Equipment
  • Powered Industrial Truck Awareness
  • PIT for Drivers
  • Hot Work
  • Heat Stress
  • Confined Spaces
  • Racks/Stacking
  • WWS Fall Protection
  • Sanitation
  • 5S – Organization Safety

Materials/Chemical Safety

Included with KNOWLEDGE level membership.

This group of courses reviews topics like toxic substances, material handling, and hazcom, along with many more. Learning about material and chemical safety isn’t just important, it’s also a good way to earn badges and awards along the way, and for employees to show they take safety in the workplace seriously.

  • Materials Handling
  • Hazard Communication
  • Toxic Substances

HR Compliance for Leaders

Included with KNOWLEDGE level membership.

Organizational leaders need to understand work-related policies and laws from multiple lenses – as employees and as managers. It’s important to understand how to plan for and address a number of different situations before they arise, from workers compensation to addressing leaves to understanding “at will” employment.

  • Employment At Will
  • HIPAA
  • Wage Hours and Guidelines
  • Addressing Leaves
  • Religious Accommodations
  • Managing Diversity
  • Workers Comp
  • Youth Labor Laws
  • Title VII
  • Managing Individuals with Disabilities
  • Equal Pay Act
  • Wage Garnishment
  • Drug Test Laws
  • Americans with Disabilities Act
  • Preventing Violence in the Workplace

Professionalism

Included with KNOWLEDGE level membership.

New hires only have one chance to make a first impression! This section reviews typical organizational expectations and how to “show up” appropriately – from wardrobe to attitude to having a heap of healthy respect for others as they engage with the team.

  • Dress for Success
  • Cultural Expectations
  • Respect for Others
  • Professional Wardrobe
  • Individual/Organizational Expectations

Personal Responsibility

Included with KNOWLEDGE level membership.

New professionals might struggle with time management and productivity. This section provides courses and resources to help minimize distractions and better plan their time to remain productive.

  • Time Management
  • Good Habits for Productivity
  • Minimizing Distractions

Communication

Included with KNOWLEDGE level membership.

A new professional’s ability to effectively communicate with others has a tremendous impact on their success. This includes face-to-face, email, phone, and other forms of contact. This section covers tips and tricks to be a good communicator in a variety of scenarios.

  • Communication Channels
  • Communication Standards
  • Crafting Messages
  • Formal/Informal Communication
  • Communication Styles

Meeting Etiquette

Included with KNOWLEDGE level membership.

Understand your role and expectations before you attend a meeting, and participate accordingly. Content includes understanding roles and expectations when attending a meeting and how to participate accordingly, understanding the various types of meetings, how to show up prepared, and the importance of taking good notes.

  • Meeting Purpose
  • Meeting Etiquette
  • Effective Note-taking

Working with Others

Included with KNOWLEDGE level membership.

Topics in this section include recognizing when to speak… and more importantly, when to LISTEN, knowing audiences and how to manage conflict and stress to build stronger relationships, avoiding political missteps in the workplace, and apologizing accordingly when necessary.

  • Effective Listening
  • Responding to Conflict
  • Workplace Stress
  • Political Missteps
  • Apologizing
  • Leadership Styles
  • Responding to Stress

Professional Relationships

Included with KNOWLEDGE level membership.

As a new professional, establishing a strong network of peers and/or having a mentor will help immensely. This content reviews the importance of mentors in personal growth, and tips for effectively building a professional network.

  • Professional Mentors
  • Networking Styles
  • Networking

Positioning Ideas

Included with KNOWLEDGE level membership.

This section provides content to help new professionals with decision making, creating presentations and other methods of communicating ideas.

  • Change & Influence
  • Positioning Ideas
  • Influence in Organizations
  • Decision Making
  • Creating a Presentation
  • Presentation Checklist
  • Channels of Influence

Personal Brand

Included with KNOWLEDGE level membership.

Learn the importance of establishing a personal “brand” and how to do so. Topics include the value of knowing and expressing a personal brand, and tips for creating a brief “elevator pitch” to quickly promote oneself.

  • Personal Brand/Reputation
  • Creating Your Elevator Pitch

Plan

Included with KNOWLEDGE level membership.

Planning is critical to any successful salesperson – starting with mapping out your overall selling approach and completing short- and long-term territory and account planning.

  • The Selling Process
  • Territory and Account Planning

Prospect & Present

Included with KNOWLEDGE level membership.

This section reviews strategies and tips for prospecting leads, how to leverage effective communication and listening skills to uncover needs, and how to prepare for and conduct effective needs-based presentations.

  • Prospecting and Presenting
  • Effective Communication and Listening

Propose & Persist

Included with KNOWLEDGE level membership.

Getting a prospect to say “yes” is the ultimate goal. This section reviews best practices for proposing a needs-based solution, negotiation strategies, and prioritizing follow-up activities to close deals and maximize your return on energy (ROE).

  • Propose and Persist